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Free shipping nationwide when you buy a robot | 1-year Thai warranty — View details

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iRobot shipping

Free shipping on robot orders across Thailand with no minimum. Orders arrive within 3 business days, except in remote areas.

Track your order See shipping costs

Shipping cost

Robots and parts have different free-shipping terms. Check before you order.
ProductShipping cost
Every Roomba® robot Free shipping nationwide when you buy a robot, no minimum order
Parts and accessories Free shipping on orders of ฿500 or more · below ฿500, shipping is ฿50

Delivery time

Orders arrive within 3 business days from the day the parcel leaves our warehouse.
Remote areas can take longer, following the terms of the carrier handling that particular item.

Carriers we use

The carrier is chosen by product and destination. You get the tracking number once the parcel leaves our warehouse.

SCG Express

Used for most domestic orders. Tracking numbers have 12 digits starting with 1222.

Track with SCG Express

DHL

Used for some orders. Tracking numbers have 16 digits starting with 7.

Track with DHL

Order status

  1. Awaiting payment
  2. Checking your order
  3. Preparing your shipment
  4. In transit — tracking number available
  5. Delivered

Check the status of your own order on the order tracking page

Exchanges

We do not accept returns for a refund if you change your mind. We do exchange the product in these 3 cases, if you tell us within 7 days of delivery.

  1. We shipped the wrong model
  2. The product was damaged in transit
  3. The product was faulty out of the box and does not work (DOA)

Photograph the box and the product before you contact us — it speeds up the check. Tell us on the contact page. Faults that appear later are covered by the 1-year Thai warranty.